Shipping policy

 

Mersey Raw is proud to offer next day frozen delivery 7 days a week.

Orders made before 1pm will be shipped the same day. Any orders placed after 1pm will be shipped the following day. Our delivery costs £6.95 (free on orders over £65).

As our products are classed as perishable goods, they are sent on a next day delivery service. If you are not at home to receive your order, our couriers will leave it in the safest place possible, and if you have not already notified the courier where to leave it.

Mersey Raw accepts no responsibility for orders that have been diverted or left in a safe place, therefore please ensure someone is available to receive your order.

Once your order leaves our warehouse, you will receive tracking information from the courier to the email address or mobile number you have entered on your order. We specifically request that someone be home to take in the parcel, as Mersey Raw is not liable for any parcels that are redirected, or requested to be left in a safe place. 

Please note: do not change the delivery date of your parcel - this could result in your parcel being disposed of as it contains frozen goods. Mersey Raw will not replace orders that have been disposed of for this reason.