Mersey Raw is proud to offer a frozen, next day delivery service 7 days a week.

Once you place your order, your items will be carefully packed into a Mersey Raw box with surrounding ice packs. These packs help to keep your food frozen during transit.

When your order is dispatched from us, you will receive an email with your tracking information.

We ask that you make sure someone is home to receive your Mersey Raw delivery. Once you have received your delivery, pop your items straight into the freezer.

As our products are classed as perishable goods, they cannot be returned to the courier depot for delivery at a later stage. Please note, that Mersey Raw is not liable and accepts no responsibility for orders that have been diverted or left in a safe place.

Also please note, do not change the delivery date of your parcel - our frozen delivery needs to be delivered the next day, and cannot wait.

Our frozen next day delivery costs £6.95 and is free for orders over £65. Any order received before 1pm will be delivered the next day (7 days a week). Orders placed after 1pm will arrive 2 days later.

We recommend feeding your dog approximately 2-3% of its ideal body weight in raw food per day.

More active dogs should be fed approximately 3-4% of their ideal body weight in raw food per day and less active dogs approximately 1-2% of their ideal body weight.

For puppies, feed them approximately 5-8% of their ideal body weight in raw food per day.

Spread their daily amount into 1-2 servings per day.

As a rough guide, for adult dogs:

Extra small dogs 1kg - 5kg (Dachshund, Pomeranian, Toy Poodle): 30g - 150g per day.

Small dogs 5kg - 10kg (Yorkshire Terrier, French Bulldog, Miniature Schnauzer): 150g - 300g per day.

Medium-sized dogs 10kg - 25kg (Bearded Collie, Cocker Spaniel, Beagle) 150g - 750g per day.

Large dogs 25kg - 45kg (German Shepherd, Labrador, Dalmation) 750g - 1.35kg per day.

Extra large dogs 45kg+ (Irish Wolfhound, Great Dane, Bernese Mountain Dog) over 1.35kg per day.

Switching to raw dog food is easy and straight-forward for almost all dogs.

The easiest way to switch, and what works for 99% of dogs, is to immediately switch from their old food to their new raw dog food.

If your dog is a little reluctant to try new things and perhaps prone to an occasionally upset tummy, one thing that will help them transition to raw dog food is to mix in some warm (not hot) water or add some bone broth.

Yes, Mersey Raw dog food is suitable for dogs of all ages, including puppies.

If your puppy is under 8 weeks old, we recommend serving them our duck, chicken, venison or turkey minces, as they are a touch finer.

Yes it can, but you can only re-freeze our raw dog food once and only if it’s remained cool throughout the time it has been thawed.

A mixed raw diet has everything that your dog needs to stay fit and healthy.

If you would like to supplement your dog's diet, we recommend supplementing with oily fish, whole raw eggs (including shell), or bone broth.

Mersey Raw frozen dog food can last up to 12 months in your freezer.